What should happen if there is a malfunction in the telepharmacy system?

In the event of a malfunction in the telepharmacy system, it is essential that a pharmacist reviews and verifies the process before any distribution of medications. This step is crucial for ensuring patient safety and maintaining the integrity of the pharmaceutical care provided. The pharmacist's role includes double-checking any products that were processed through a malfunctioning system to prevent errors that could arise due to miscommunication or technical issues.

The other options, such as distributing all sterile products or closing the pharmacy staff, do not address the specific requirement for professional oversight in the face of technical difficulties. Similarly, stating that ordering via phone is not allowed does not pertain to the necessary actions required during a system malfunction. The focus must remain on the verification process by the pharmacist to ensure that all distributions are safe and appropriate for patient care.